You know me from my Blog Fixed Gear Maniacs. I'm a pretty straight shooter. If you have a question you can always email me. With 20 years in the bicycle industry my inventory is an accumulation of Rep samples, used and new parts as well as closeouts and bankruptcies. Thus the name Cyclecrap.com, because there's no telling what you'll find here. I describe everything as accurately as possible. If you order something and your not happy you have 10 days to return it. I don't cover freight. If an item is marked AS IS, then you buy it and it's yours! Usually only used parts are maked this way. If you have a question on a item email me and I will do my best to answer your questions.If you have a problem just shoot me an email and I'll take care of everything. I reserve the right to cancel any order if the system miscalculates shipping charges.